Business Need:

Client had a need for their strategic initiative to replace their existing system with Salesforce by streamlining and modernize Order creation, fulfillment, maintenance as well as Customer creation and Customer maintenance. They needed help in tightly integrating their existing systems Oracle EBiz, Salesforce and other internal applications.

Openmind Solution:

Openmind Integration team took the challenge and worked hand in hand with clients IT Team to design a scalable Solution. Our Architects conducted the business requirement analysts and designed a solution in TIBCO BW, AMX. We developed many plugins using REST plugin and BW Plugin as well as Salesforce Plugin. We worked with the stake holders and came up with an implementation and deployment plan. We documented the interface agreements and the technical specifications for the integration process. Our team documented the service level agreements, assisted in solution development,. Re-evaluated and reviewed the design frameworks and methodologies. Once the implementation was done we helped in knowledge transfer ,issue resolutions of the development application with the client. We did pay special attention to the minutest of details by performance tuning and documenting the code changes properly.